FAQs

Welcome to our FAQ page! We've compiled a list of common questions to provide you with quick answers and help make your experience with us as seamless as possible. If you can't find the information you're looking for, feel free to reach out.

  • How long will it take for items to arrive?

    • Prints take approx. 1-2 weeks to arrive within the US excluding Alaska, Hawaii and certain territories which may take longer.
    • Print orders are shipped via FedEx or USPS. Framed prints are shipped via FedEx. Each frame ships individually for the safety of the frame.
    • Decor items typically arrive within 2 weeks but timeframes can vary to be slightly shorter or longer


    Are packages insured?
    Framed Prints are insured for a base amount of $100.00 through FedEx.

  • What are your shipping rates?

    Shipping rates are free in the contiguous US. Other rates are calculated based on weight during checkout. Even though we ship each frame separately, we bear costs in order to keep prices low.

    Do you offer international shipping
    Currently we only ship within the US.

    We are working on international shipping options. All country-specific duties and taxes will be billed to the recipient

  • Can I cancel or modify my order after it's been placed?
    If we have not initiated processing then it may be possible to cancel the order. This may be possibly in a small timeframe after the order was placed.

    Is it possible to track my order?
    As soon as your order is processed you will receive tracking information.

    How do I initiate a return if there is an issue?

    Contact us within 3 days using the contact us form.

    International returns for framed prints: We regret that we cannot cover any damage or loss that may happen to framed prints during international shipping and cannot provide a replacement.

  • Return Policies
    Prints and Decor

    These can be returned within 14 days of estimated or actual delivery. Items must be returned in new condition with original packaging.

    Framed Prints
    Due to the custom nature of our hand-assembled frames we cannot accept returns. If you are nervous please order an 8"x10" size of the print. We will apply the cost towards the purchase of any framed print if ordered within a year.

    If your item arrives damaged, please contact us within 3 days of receipt with photos of the packing and damage.

  • What type of paper do you use for your prints?
    Luxe prints
    are printed using a selection of premium fine art papers, which include well-known brands such as Breathing Color Signa, Epson Somerset Velvet, and Canson Baryta. Each paper is chosen for its exceptional quality and ability to enhance the vibrancy and longevity of the artwork.

    Classic prints are also printed on high-quality fine art paper that is reasonably priced.

    Are the prints available in different sizes?
    We've curated our print sizes with careful consideration, drawing from commonly used dimensions and the optimal presentation for each artwork. Our selection aims to showcase the art in its best light, ensuring that it's displayed in a manner that complements its visual appeal.

    Do the prints come framed?
    We provide both framed and unframed art prints to cater to diverse preferences and budgets, ensuring that everyone can enjoy our artworks in a way that suits their style and affordability. This blend allows customers to select the perfect print for their space while maintaining accessibility to our collection.

  • What determines the pricing?
    Our prints use high-quality materials and advanced printing techniques for vibrant colors and long-lasting quality. Framed prints carefully built by hand with premium materials for durability and presentation.
    Learn more about our standards

    While we may not be the most expensive option on the market, our pricing is determined by the premium quality materials and our production costs.
    We only use of top-quality, sustainable materials and work with a premium printer to ensure that each print is presented in the best possible way. Additionally, our commitment to restoration and color correction ensures that every artwork maintains its integrity and beauty over time.
    Learn about the quality of our images

  • Wholesale

    How can I place a wholesale order?
    Please contact us to discuss your specific requirements and receive a personalized quote based on product and customization options.

  • Custom Items

    Is it possible to order prints with specific sizes? It may be possible depending on the size.