FAQs

If you can't find the information you're looking for, feel free to reach out.

Products

We offer three types of items: Home decor items (including frames), Prints, and Framed Prints.
Every print is fully hand-restored, color-corrected to bring the artwork back to its original clarity and vibrancy.

Prints come in two types:

  • Classic: Unframed prints or framed prints in modern frames that are shipped unassembled.
  • Premium: Prints framed in custom-made antique-style frames, shipped fully assembled.

Shipping, Delivery

  • Where do you ship?
    Prints:     US only.
    Decor items: Worldwide.

    All shipping is free.

    Timeframe: Most items arrive within 1–2 weeks. Framed Premium prints may take slightly longer due to assembly and careful packaging.

  • Are packages insured?
    Only premium framed prints are insured for $100 via FedEx.

    Do you offer international shipping for prints?

    We are working on international shipping options. All country-specific duties and taxes will be billed to the recipient

Orders & Returns

  • Returns
    Classic Prints, Frames and Decor
    If you change your mind, you can return within 14 days of estimated or actual delivery. Items must be returned in new condition with original packaging. Contact us for the return address.

    Premium Framed Prints
    Due to the custom nature of our hand-assembled frames we cannot accept returns. If you are unsure please order an 8"x10" size of the print. We will apply the cost towards the purchase of any framed print if ordered within a year.

  • Damaged items and issues
    Contact us within 3 days using the contact us form. If your item arrives damaged, please contact us within 3 days of receipt with photos of the packing and damage.

    Can I cancel or modify my order after it's been placed?
    Only before processing begins, usually within a short timeframe after ordering.

    Is it possible to track my order?

    Tracking info is emailed as soon as your order ships.

Pricing, Papers, Sizing

  • What type of paper do you use for your prints?
    We use fine-art papers usually archival matte or velvet textured paper.


    Are the prints available in different sizes?
    Our print sizes are based on the original size of the artwork. Most will fit standard frames.

  • What determines the pricing?
    Based on premium materials, printing quality, and hand-assembled frames. We balance quality and affordability while maintaining sustainable practices.

    Learn more about our standards

    Learn about the quality of our images

Other

  • How can I place a wholesale order?

    Please contact us to discuss your specific requirements and receive a personalized quote based on product and customization options.

  • Custom Sizes

    Custom sizes may be possible depending on the original proportions and quality.